A funny thing happened on the way to the Launch

My friend Wade Sarver recently blogged about the challenges of large projects. (I’ll link to it in the comments.) His article reminded me of the many Greenfield implementations I’ve done.

A hectic start-up pace, foreign environments, and a team of expats invariably leads to stories. One job was bogged down in internal politics. My company came in with a plan to launch in less than 6 months.

Late Friday night the Tech team were working on the switch interface for billing. This was before TCP/IP had become the de facto standard. IIRC we were tunneling TCP/IP through X.25.

Suddenly all connectivity was lost. We determined the problem must be in the nearby data center. Several of us piled into a car and drove there.

When we arrived our suspicions were confirmed. The problem was in fact in the data center.

A janitor had unplugged AC power to the primary router to power his rotary floor polisher.

We helped him finish up then reconnected our router. D’oh!

After that, we re-designed an #HSRP routing solution including -48v redundant DC power.

👉 Follow me on LinkedIn, Russell Lundberg, for more updates, insights, tips, tricks, and tactics to love a career in Telecoms.

How many tricks has your pony?

I wrote earlier (https://lnkd.in/f7Wawvp) that my career took off when I started focusing on Cost Containment and sharing the results.

Put another way, when I combined my expertise in Telecoms Technology with a little awareness of Finance and of Marketing, good things happened.

The important thing for Telecom Pros to learn is that you can’t be a one trick pony. You cannot have a greater impact if you focus exclusively on your tech.

You must complement your technical expertise with other disciplines that are relevant to the business. Marketing skills can spread your message.

But this is hard for hardcore techies. Ever notice how few technologists actively comment on technology-related updates? Have you engaged?

One explanation for low engagement could be that engagement is a skill more common to Marketers than to Technologists.

To increase your impact, you must augment your Tech skills.

Join the conversation! Leave your comfort zone. Engage with the world. Marketing is not a 4-letter word. Stretch! Grow!

What have you done today to move out of your comfort zone? Leave me a comment.

👉Follow me on LinkedIn, Russell Lundberg, for more updates, insights, tips, tricks, and tactics to love a career in Telecoms.

Pacific Telecommunications Conference 2019 in Honolulu

PTC19 is this week and I’ve just secured the opportunity to go.

Leave me a message if you’ll attend, too. We might be able to meet.

Quite excited to attend PTC19 in Honolulu

If you have a question you’d like to ask PTC participants leave it in a comment, I’ll try to get an answer.

👉 Follow me on LinkedIn, Russell Lundberg, for more updates, insights, tips, tricks, and tactics to love a career in Telecoms.

Have you had this experience?

The experience section of your profile is the most like a resume or CV. The goal is to match in searches.

To match in more searches, use vendor names, equipment models, software titles, business processes, management theories, etc. Add anything which might be searched for on LinkedIn.

Use terms relevant to you, such as RAN Tower OSP NOC OMC NMC Core EPC Linux fiber mmWave. Use of acronyms is OTT in Telecoms, so there is no way for me to list them all.

Don’t bother listing your responsibilities, those can be guessed from your job title. Instead, list your contributions.

Write what you did, how you helped, what you accomplished, projects you completed. Try to anticipate the question “what impact did you have?” Write about what you did.

If can quantify the contributions, even better.

Leave me a comment about your experience.

I’ve written a book to help Telecom Pros have a better LinkedIn Profile. It’s called Create An Awesome LinkedIn Profile. Click the link to download a free chapter.

Create An Awesome LinkedIn Profile

👉 Follow me on LinkedIn, Russell Lundberg, for more updates, insights, tips, tricks, and tactics to love a career in Telecoms.

The goal of your profile summary is to be friendly, likable, and to empathize with your target audience

Write in a casual style, like chatting with a friend. Demonstrate your understanding of the challenges the reader confronts. Tell of your professional joy overcoming those challenges.

The summary has 3 key objectives

  1. Present yourself as someone the reader might enjoy working with
  2. Show your passion for solving the reader’s problems
  3. Get them to read your whole profile.

For the first, write as though you’re talking with a friend. Be warm and friendly. Avoid using jargon. Save the technical talk and acronyms for the Experience section. Use a story-telling style in the summary.

For the second, tell of your passion for #Telecoms from the reader’s perspective. Demonstrate your understanding of the challenges they face.

The last objective should be met if you’ve succeeded with the first two. Remember to focus on the perspective of your audience, and your passion for solving their troubles.

Writing the profile summary can be hard for Telecom Pros. Remember to write as though you were talking with a friend, and it should be OK.

Leave a comment with your own suggestions for the Summary.

I’ve written a book to help Telecom Pros have a better LinkedIn Profile. It’s called Create An Awesome LinkedIn Profile. Click the link to download a free chapter.

Create An Awesome LinkedIn Profile

👉 Follow me on LinkedIn, Russell Lundberg, for more updates, insights, tips, tricks, and tactics to love a career in Telecoms.

Your LinkedIn Profile will be ignored without this

A good headline compels you to read the article, right?

Similarly, your profile Headline should interest your target audience and make them want to read your entire profile.

Your target audience includes potential customers, employers, and business partners. People you might want to work with.

✅Your headline should say you matter to them.

✅Pique their interest.

✅Make it clear that you help.

The headline is included with your photo everywhere you appear on LinkedIn.

Don’t waste the opportunity. Write to attract your target customer and induce them to read your entire profile.

Express your personal brand. The possibilities are limited only by your own imagination and objectives.

Some include keywords to match searches. But the summary and experience sections allow more space for this.

Some use their job title. très gauche and unimaginative.

Some leave it blank. But don’t do that. You could at least display “This space for rent”.

The best use of the headline is to attract potential business partners.

What do you think? If the headline is boring, do you read the article?

Leave me a comment with your headline.

I’ve written a book to help Telecom Pros have a better LinkedIn Profile. It’s called Create An Awesome LinkedIn Profile. Click the link to download a free chapter.

Create An Awesome LinkedIn Profile

👉 Follow me on LinkedIn, Russell Lundberg, for more updates, insights, tips, tricks, and tactics to love a career in Telecoms.

Is your LinkedIn photo a “Do Not Enter” sign?

The photo you use on your profile either welcomes people to enter or hints they need not waste their time.

If you want your profile to be read, consider these tips for the photo:

✅A professional sitting is nice. A friend might also take a good-quality photo in a neutral indoor setting.

✅Dress like you would if you actually had the position you seek.

✅You only. No spouses, kids, pets, or props.

✅Focus close enough to look in your eye; not so close as to be creepy. Include your head and shoulders.

✅Smile, relax, look at the camera.

The photo should make you appear likable and professional.

Here are some things to avoid:
✅No kids, cats, or cantaloupes.
✅No hats, helmets, or headgear.
✅No spouses, dark glasses, props, or mood lighting.

Dress nicely, use good posture, smooth your hair, and smile.

LinkedIn is a site for professional networking. Consider that when you choose a photo for your profile.

Your objective for the photo is to look like someone other people would want to work with.

I can’t think of anything specific to Telecoms or Technology that applies to your photo. Can you? Leave me a comment if you can.

👉 Follow me on LinkedIn, Russell Lundberg, for more updates, insights, tips, tricks, and tactics to love a career in Telecoms.

What will you do for your career in 2019?

Normally at this time people reflect on the past and make plans for the coming year. One plan I hope you’ll adopt is to improve your LinkedIn profile to make it a great place for people to learn about your passion for #Telecoms.

Here are 4 simple tips to improve your profile. You can do these in only a few minutes, so there’s no reason not to.

✅Profile Picture. Upload a professional headshot photo, or a carefully chosen photo of you, looking friendly and professional.

✅Headline. Use this one-sentence statement to clearly define your passion and attract potential work partners.

✅Summary. Write in real, human terms what you’re passionate about, what gets you excited. Write from the perspective of your target audience (the people you want to work with or you want to hire you.) Write as though you were speaking one-on-one.

✅Work History or Experience. This part most resembles a CV. For each job, write about what you did, what you accomplished, how you made things better. Don’t worry about describing your responsibilities, they aren’t so important. Use keywords, vendor names, and equipment acronyms. These help your profile match in searches.

What will you do for your career, for yourself, in 2019? Leave a comment.

I’ve written a book to help Telecom Pros have a better LinkedIn Profile. It’s called Create An Awesome LinkedIn Profile. Click the link to download a free chapter.

Create An Awesome LinkedIn Profile

👉Follow me on LinkedIn, Russell Lundberg, for more updates, insights, tips, tricks, and tactics to love a career in Telecoms.

These 3 Insights changed my Telecoms career

Traveling home after the holidays, I thought about what helped my #Telecoms #career. Here’s what I came up with:

✅The best infrastructure is invisible; you only see it when it breaks. Your top priority, a reliable service, earns you no recognition. It’s a stunning paradox. But you’d better find another way to get noticed.

✅Cost Containment is the “other way”. Improving the cost structure is so powerful, that is it a fundamental skill for #TelecomsPros. Success raises your profile significantly, as long as it is widely known.

✅Making your successes known is part of your job. Try a little marketing to spread awareness. I knew I was on the right track with my efforts. But it was only when I began sharing my Cost Containment Dashboard that people noticed. Make people aware of your value.

Here are some other truisms: Share your Work freely. Teach everything you know. Document like you’re leaving. Always be learning. Courtesy costs nothing. Get 1% better every day.

What are your sharpest career insights? Leave me a comment.

Follow me on LinkedIn, Russell Lundberg, for more updates, insights, tips, tricks, and tactics to love a career in Telecoms.

These are the things I can do with your help.

I’ve been reviewing my 2018 accomplishments to help me craft my 2019 #GNO.

Here is a preliminary list for 2019:

➜Write 500 words every day
➜Spend 1 hour/day on building my network
➜Try something new every month
➜Send my newsletter every Sunday night
➜Publish a full blog post every Tuesday
➜Engage on LinkedIn every day
➜Shoot one video each week
➜Help at least one person every day on LinkedIn
➜Create and track my personal KPIs
➜Remove at least 1 task from my todo list every day

I also plan to start each day by writing, by hand, each of these goals as a short sentence. I’ve read that doing that can help maintain focus on achieving them.

This list is mostly personal items, combining efforts from both my businesses, Intelefy (wireless consulting) and Bangkok Beach Telecom (career development and training).

Any suggestions for me on this list?

Are you thinking about your own 2019 objectives?

What things will you put on your list?

Leave me a comment with your 2019 GNOs.

Follow me on LinkedIn, Russell Lundberg, for more updates, insights, tips, tricks, and tactics to love a career in Telecoms.